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Browse our FAQ, reach out to our team, or explore the documentation. We typically respond within a few hours.

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Live Chat

Chat with our team directly from the Aria mobile app — tap the chat icon in Settings.

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Documentation

Step-by-step guides for setting up Aria, managing your number, and more.

Browse FAQ Below
< 4 hoursAvg. Response Time
99.9%Platform Uptime
10,000+Calls Handled
50+Languages Supported

Frequently Asked Questions

Everything you need to know about Aria.

How does Aria answer my calls?

Aria is connected to a dedicated phone number assigned to you. When someone calls that number, our AI picks up instantly, introduces itself as your assistant, and handles the conversation based on your custom instructions. Every call is transcribed and summarized in your app inbox.

Can I customize what Aria says?

Yes. In the app, you can set your business name, instructions for the AI, VIP caller lists, and how you want calls handled. Aria adapts to your industry and preferences.

What happens if someone calls my regular number?

Aria gives you a new dedicated number. You share that number with the people you want Aria to screen. Your personal number stays private. You can also forward calls from your existing number to your Aria number.

Does Aria work outside the US?

Yes. Aria supports phone numbers in the US, UK, Canada, Mexico, and many more countries. The AI handles calls in 50+ languages automatically.

How do I upgrade or change my plan?

Open the Aria app, go to Settings → Subscription. You can upgrade, downgrade, or cancel at any time. Changes take effect at the start of your next billing cycle.

What is included in the 5-day free trial?

The free trial gives you full access to all Pro features for 5 days — no credit card required. You get a real phone number, AI call answering, transcripts, summaries, and the mobile app.

Is my data secure?

Yes. All call data is encrypted at rest and in transit. We never sell your data. You can delete your account and all associated data at any time from the app settings.

Can I cancel anytime?

Absolutely. There are no long-term contracts. Cancel from the app or from your Apple ID subscription settings at any time. You keep access until the end of your billing period.

Still need help?

Our team is available Monday – Friday, 9am – 6pm EST. We typically reply within a few hours.

Email support@globalvoiceconnect.com